Transiting college-level courses into online formats, using D2L, H5P, video content.
Re-tooling traditionally face-to-face classroom assignments and activities into a new online environment.
Building strong assessment and engagement tools into online courses, to ensure measurable, demonstrable engagement.
Building elearning using Articulate Rise360 with input and direction from subject matter experts.
Chris Hadfield, Keynote D2L conference, 2014
Blackboard to Desire2Learn 2013-2014
University wide Learning Management change/upgrade.
Classroom led instruction, beginner and advanced topics.
Support materials and set up of new knowledge base.
Provided tier 3 support throughout the transition to address increased trouble tickets.
Trained IT Support Centre with department specific sessions.
Deskside follow-up and custom support documentation to address change resistance or uncommonly complex process.
Addressed remote locations:
Hosted synchronized online training classes.
Traveled to Alberta and Qatar locations to deliver classroom led instruction, and deskside support.
Doha, Qatar 2014 - D2L instruction for University of Calgary Nursing Unit.
Password Reset Project 2015-2016 Introduction of a new data security standard, including a new requirement for annual password resets on all 35,000 email accounts. Organization Change Management role
OCM Plan, including all communications
Working with software designers to update user interface
IT Service Delivery Upgrade: Remedy to ServiceNow 2016-2017 Learning Specialist Role
Classroom instruction, tailored to each functional group
Stakeholder outreach, mapping processes into new system
Support materials and set up of new knowledge base